Uses Existing Knowledge

Convert existing SOPs and workflows into conversational AI

without code

One of Sheela's most powerful capabilities is leveraging your organization's existing knowledge base. Whether you have documented SOPs, workflow diagrams, training manuals, or policy documents, Sheela can transform them into intelligent, conversational AI workflows without requiring any coding or complete process redesign.

Standard Operating Procedures (SOPs)

Transform written procedures into executable AI workflows.

Policy Documents

Ensure AI follows organizational policies automatically.

FAQs and Scripts

Build on existing call center scripts and FAQ databases.

Training Materials

Leverage staff training documents to inform AI behavior.

Workflow Diagrams

Convert flowcharts and process maps into conversational logic.

Clinical Guidelines

Incorporate evidence-based clinical protocols.

1. No Starting from Scratch

Leverage years of organizational knowledge that already exists

2. Faster Deployment

Skip the lengthy requirements gathering phase - your documents are the requirements

3. Maintain Consistency

Ensure AI follows the same processes your staff already use

4. Easy Updates

When your SOPs change, simply upload the new version

5. No Code Required

Subject matter experts can contribute without technical knowledge

6. Preserve Expertise

Capture institutional knowledge before it walks out the door

Patient Intake SOP

A 20-page patient intake procedure converted into a natural conversation that guides patients through registration.

Call Center Scripts

Existing call scripts transformed into AI conversations that handle common inquiries 24/7

Referral Process

Complex referral workflows documented over years converted into automated referral management

Of course, seeing is believing!