Healthcare Workflows
Pre-Built AI Automation for Healthcare Needs
QurHealth provides pre-built, customizable workflows for the most common healthcare operations. Each workflow is designed by healthcare experts, tested with user interactions, and optimized for maximum completion rates. Deploy in weeks, not months—then customize to match your specific protocols with Sheela!
Sheela's Workflow Process—Quick & Consistent
1. Select Your Workflows
Choose from our library of pre-built healthcare workflows based on your operational priorities. Most organizations start with 2-3 high-impact workflows.
2. Customize to Your Protocols
Our team adapts each workflow to your specific clinical protocols, brand voice, and organizational requirements. You review and approve before deployment.
3. Integrate with Your Systems
Connect Sheela to your EHR, scheduling systems, and other healthcare IT. Workflows pull and push data automatically—no manual intervention.
4. Deploy and Scale
Launch with a pilot population, measure results, then scale organization-wide. Add new workflows as you see success.
Why Pre-Built Workflows?
Faster Time to Value
Deploy in weeks instead of months. Pre-built workflows eliminate the time and cost of building from scratch.
Proven Effectiveness
Each workflow has been tested with thousands of real user interactions. We know what works and what doesn't.
Best Practice Embedded
Workflows incorporate healthcare best practices, compliance requirements, and patient communication research.
Fully Customizable
Pre-built doesn't mean rigid. Every workflow adapts to your protocols, brand voice, and specific requirements.
Continuous Improvement
We continuously update workflows based on performance data across all customers. You benefit from collective learning.
Expert Support
Healthcare workflow experts configure, optimize, and support your implementation. You're never on your own.
Typical Results
30-50%
Reduction in No-Shows
60-70%
Calls Handled Without Staff
85%+
Patient Satisfaction Rate
2-4 Week
Deployment Time
Administrative Workflows
Appointment Scheduling
24/7 self-service scheduling across providers, locations, and visit types. Integration with practice management systems.
Pre-Visit Intake
Collect demographics, insurance information, medical history, and consent forms before appointments.
Insurance Verification
Verify coverage, explain benefits, collect co-pays, and set payment expectations before visits.
Prescription Refill Requests
Process routine refill requests, verify patient identity, and coordinate with pharmacy.
Medical Records Requests
Intake requests for medical records following HIPAA protocols. Route to appropriate staff for processing.
Payment Collections
Patient-friendly outreach for outstanding balances. Explain charges, offer payment plans, process payments.
Clinical Support Workflows
Symptom Triage
​Assess symptoms using clinical protocols. Route to appropriate care level—emergency, urgent care, telehealth, or scheduled appointment.
Patient Surveys
CAHPS, patient satisfaction, and clinical outcome surveys. Collect feedback for quality improvement.
Care Coordination
Coordinate referrals, specialist appointments, and transitions of care. Ensure patients complete recommended care.
Remote Patient Monitoring
Collect patient-reported outcomes and vital signs. Integrate with home monitoring devices.
Medication Adherence
Proactive outreach to monitor medication adherence. Address concerns, side effects, and refill needs.
Lab Results Notification
Notify patients of normal lab results with appropriate guidance. Escalate abnormal results to clinical staff.
Patient Engagement Workflows
Annual Wellness Visit (AWV) Scheduling
Proactive outreach to Medicare patients to schedule their annual wellness visits. Handles eligibility verification, scheduling, and pre-visit health risk assessments.
Care Gap Closure
Identify and close gaps in care—mammograms, colonoscopies, A1C tests, eye exams. Automated outreach with scheduling assistance.
Chronic Care Management
Regular check-ins for patients with chronic conditions. Monitor symptoms, medication adherence, and escalate concerns appropriately.
Appointment Reminders
Multi-channel reminders with confirmation, rescheduling, and cancellation options. Reduce no-shows by up to 50%.
Post-Discharge Follow-Up
24-48 hour check-ins after hospital discharge. Verify medication understanding, identify complications, schedule follow-up care.
Health Education Campaigns
Automated wellness education and preventive care information. Seasonal campaigns for flu shots, health screenings, and wellness programs.
