Strict SOPs & Guardrails
Expert-built deterministic engine to maintain reliable behaviors using AI guardrails across workflows
Sheela's Strict SOPs & Guardrails capability ensures that your AI workflows maintain consistent, compliant behavior across all interactions. Our expert-built framework provides robust controls that align with your organization's standards while leveraging advanced AI guardrails.
Deterministic Control for
Reliable Workflow Automation
Sheela stands apart as an agentic AI workflow automation platform built on a proprietary deterministic engine, ensuring that every interaction strictly adheres to your specific Standard Operating Procedures (SOPs) and behavioral guardrails.
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The architecture allows for 100% customization, enabling you to convert existing documents, spreadsheets, and call scripts directly into deployable AI skills without complex coding, ensuring your automations are exact replications of your approved workflows.
Unlike standard generative models that may hallucinate or deviate, Sheela provides reliable, human-like voice conversations suitable for high-stakes clinical and non-clinical environments.
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Key Features
Expert-Built Framework
Developed by healthcare compliance and workflow experts to ensure adherence to industry standards.
Deterministic Reliable Experience
Consistent use case behaviors that align with your organizational policies.
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Customizable Workflows
Tailor guardrails to match your specific SOPs and workflow requirements.
AI-Powered Guardrails
Intelligent monitoring and enforcement of behavioral boundaries across all interactions.
Automated Compliance
Built-in mechanisms to maintain regulatory compliance without manual oversight.
Real-Time Monitoring
Continuous oversight to ensure all interactions stay within defined parameters.
Benefits
Reliability at Scale
Ensure every interaction follows your SOPs exactly, providing predictable and reliable service.
Risk Mitigation
Reduce the risk of non-compliant behaviors through proactive guardrails and monitoring.
Compliance
Maintain HIPAA compliance and organizational standards automatically across all AI interactions.
Use Cases
Patient Scheduling
Enforce scheduling policies, eligibility checks, and authorization requirements automatically.
Insurance Verification
Maintain strict protocols for collecting and verifying insurance information.
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Clinical Triage
Ensure AI follows clinical decision trees and escalation protocols precisely.
