Multilingual Support

Support for multiple languages to serve diverse populations

Healthcare organizations serve increasingly diverse patient populations. Sheela breaks down language barriers by providing natural, fluent conversations in multiple languages. Ensure every patient can access care and support in the language they're most comfortable with.

Native-Level Fluency

Not just translation - culturally appropriate, natural conversation

Seamless Language Switching

Handle conversations that switch between languages mid-flow

Medical Terminology

Accurate healthcare-specific vocabulary in each language

Automatic Language Detection

Identify patient's language preference and switch automatically

Voice & Text Support

Multilingual capabilities across both voice and text channels

Cultural Sensitivity

Communication patterns adapted to cultural norms

1. Improved Access

Eliminate language barriers that prevent patients from accessing care

2. Better Outcomes

Patients understand instructions better in their native language

3. Increased Satisfaction

Patients feel respected and understood when served in their language

4. Cost Savings

Reduce need for human interpreters for routine interactions

5. Compliance

Meet regulatory requirements for language access services

6. 24/7 Availability

Multilingual support available any time, not just when interpreters are on duty

Increased Appointment Attendance

Patients who receive reminders in their native language are more likely to attend appointments

Higher Task Completion

Pre-registration, insurance verification, and other administrative tasks completed more successfully

Patient Satisfaction

Significantly improved patient experience scores among non-English speaking populations

Of course, seeing is believing!